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Contact Us!

Kirksville Water Association
297 Michelle Drive
Richmond, KY 40475


Telephone: (859) 624-1735
Emergency: (859) 369-5507
Fax: (859) 623-8220
info@kirksvillewaterassociation.com

Management

Kirksville Water Association
Mike Agee, Manager

Bills & Service
Kirksville Water Association

 

ESTABLISH SERVICE
Establishing service requires an in person visit to our office to complete a sign up form to establish water service, a contract for water service and a security deposit. All new service customers must be prepared to present proof of identity in the form of a picture ID.

 

DISCONTINUE SERVICE
Discontinuing service requires written notification of address, date service is to be discontinued and a forwarding address. You should visit our office to complete this notice. Any security deposits you may have are applied to your final billing.

 

NON-PAYMENT POLICY
If your payment is not received by the due date, your account is charged a 10% penalty and you will receive a final past due notice advising your balance due, last date you can pay to avoid cut off of water service, and applicable service charge if service order is dispatched to disconnect. Kirksville Water Association does provide special payment arrangements for RESIDENTIAL customers on occasion when customers may have difficulty paying their water bill.

 

GENERAL BILLING INFORMATION
Water service will be billed monthly. Bills are payable and due on the date of issuance.

Payment must be received before the close of business within 15 days of the issuance of the bill; otherwise, the delinquent bill will be assessed the late payment penalty approved and on file with the Public Service Commission. Should the final date for payment at the net rates fall on a weekend and/or holiday, the next business day following the final date will be held as the day of grace for delivery of payment.

Our Drop box is located in the drive thru.

 

DO NOT PUT CASH IN THE DROP BOX KIRKSVILLE WATER ASSOCIATION CANNOT BE RESONSIBLE FOR ANY CASH IN THE DROP BOX

Kirksville Water Association
Copyright © 2013. All Rights Reserved.